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This service works Monday to Friday. (Not available on weekends)    

Este servicio trabaja de Lunes a Viernes. (No disponible los fines de semana.) 


Once the unlock request is processed, you'll need to:

    1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.

    1. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.)

    1. Tap Continue.

    1. Choose the Permanent Unlock type:

    1. If successful, restart the device to apply the settings.

All you need is an Android device that supports the Mobile Device Unlock app:

    • Alcatel One TouchFierce XL (OT-5054N),

    • Alcatel One TouchFierce 4 (OT-5056N),

    • Alcatel TRU (OT-5065N),

    • Coolpad Catalyst (3622A),

    • HTC Desire 530,

    • HTC Desire 626s,

    • Kyocera Hydro ELITE (C6740 & C6740N),

    • LG Leon 4G LTE (MS345),

    • LG G Stylo (MS631),

    • LG K7 (MS330),

    • LG K10 (MS428),

    • LG G Stylo (MS631),

    • LG Stylo 2 Plus (MS550),

    • Samsung Galaxy J7 (SM-J700T1),

    • Samsung Galaxy On5 (SM-G550T1),

    • Samsung Galaxy S7 (SM-G930T1),

    • Samsung Galaxy Core Prime (SM-G360T1),

    • Samsung Galaxy Grand Prime (SM-G530T1),

    • ZTE Avid PLUS (Z828),

    • ZTE Avid TRIO,

    • ZTE Obsidian (Z820),

    • ZTE Zmax Pro (Z981).

MetroPCS Device Unlock App Tutorial


Note: If you do not restart the device, you will have a persistent alert in the notification tray.


1 – Make sure you use the original Stock ROM (no custom Firmware like CyanogenMod, or Unbranded ROM)
2 – Make sure you’re using the latest version of Firmware for your Cell Phone.
3 – Finally (after upgrade) perform a Hard Reset on your Cell Phone.
4 – Turn off 3G/LTE and force the use of a local WiFi Hotspot.
5 – Make sure you use home Wifi (and not a public/company WiFi since they might limit somehow your internet usage)


WARNING:  It is very important to mention that the customer has to have data when attempting to perform the unlock, either 3G, 4G or wi-fi but data on the phone. If there is no data the unlock will be unsuccessful, once a device has been whitelisted we will not be responsible for unsuccessful unlocks. If customer has changed the original software or IMEI we will not be responsible for the app not to work (Do not install custom firmware like Avatar or Cyanogen  before unlock your phone). If customer cannot find the app on its phone he can easily go to applications and make it visible but a Hard Reset will always bring the app back to the phone.


VERY IMPORTANT: Do not use this service to Unlock IMEI from T-Mobile USA as you will receive a NOT WORKING CODE and you won't be able to claim for a refund ! T-Mobile USA is not supported, only MetroPCS is supported so do not waste the time of our supplier sending Junk IMEI as you will end wasting your money.


In case of problem unlocking your phone after delivery:

- Ask us by email for FIX (we will perform one free FIX without asking for Video Proof)
- If after fix, the phone is still locked, then please contact us by email to get the UNIQUE reference code we will ask you to show in the video written in a piece of paper (to make sure the video was recorded AFTER we fix).



We only refund for "NOT ELIGIBLE FOR UNLOCK" issue, we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.". If you are having other error about running out memory etc, there is no refund,  It is mandatory to check before ordering if your phone have "Server not responding. please try again later." issue. If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading his firmware. Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.


Advertencia: No utilice este servicio para desbloquear IMEI de T-mobile USA. como usted no recibirá un código no funciona y no será capaz de reclamar un reembolso! T-mobile  no es compatible, sólo MetroPcse USA se admite así que no pierda el tiempo de nuestro proveedor enviando IMEI basura, usted terminará perdiendo su dinero, pues no nos dan reembolso.

En caso de problema desbloquear el teléfono después de la entrega:

 - Preguntar por el email para FIX (vamos a realizar un solo FIX libre sin pedir Prueba Video)

- Si después de corrección, el teléfono está siendo bloqueado, por favor póngase en contacto con nosotros por correo electrónico para obtener un código de referencia único que nos brinda el proveedor y  que le pediremos para mostrar en el video (Esto es necesario para asegurarse de que el video fue grabado después de que se le hizo el desbloqueo y el Fix a su telefono.)

 Consolidamos , "NO CALIFICA PARA DESBLOQUEAR"  no devolveremos ninguna queja sobre "error de comunicación", "El servidor no responde" o "Desbloquear fracasó DesbloquearAprobado: Dispositivo móvilestá permanentementeabierta". Inténtalo de nuevo más tarde.".

Es obligatorio para comprobar antes de pedir. si el teléfono tiene el mensaje "El servidor no responde. Inténtalo de nuevo más tarde." usted puede tratar de corregir este error mediante la realización de un restablecimiento completo en su teléfono, o actualizar su firmware.

Una vez más, asegurarse de que su teléfono se puede comunicar con el servidor "Dispositivo de desbloqueo App" ANTES hacer su pedido.

Price : $USD

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