Not Receiving our e-mails ?

Dear Client if you are not Receiving our emails you should check your spam folder to correct this from happening again, please do this:

For Gmail Clients:

Unmark an email as spam

If an email was incorrectly marked as spam, follow the steps below to remove it from Spam.

  1. On your computer, open Gmail.
  2. On the left, click Spam. If you don't see Spam, click More.
  3. Open the email.
  4. At the top of the page, click Not spam.

To stop a message from being sent to Spam in the future, you can:

Add a contact

  1. On your computer, go to Google Contacts.
  2. At the top left corner, click Create contact.
  3. Enter the contact's information.
  4. Click Save.

Use a particular message to create a filter

  1. Open Gmail.
  2. Check the checkbox next to the email you want. 
  3. Click More More.
  4. Click Filter messages like these.
  5. Enter your filter criteria.
  6. Click Create filter.

For Hotmail clients:

Prevent Hotmail From Spamming Email

To choose from which addresses Hotmail should never send email to spam, access the Safe senders list and type the email addresses into the list.

  1. Click the settings gear icon at the top right of Outlook.com.
  2. Click View all Outlook settings at the bottom of the pop-out menu.
  3. Go to Mail > Junk email.
  4. Type a sender's email address or domain into the text box in the Safe senders area.
  5. Click Add.
  6. Click Save at the top of the page.
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